l89p's Privacy Policy

l89p ("we", "our", or "platform") operates an online gaming and betting service for users in Bangladesh. When you visit our website l89p.cam, register, or use any of our services, you agree to the terms set out in this Privacy Policy.

The purpose of this policy is to clearly inform you about what types of information we collect, how we use it, who it may be shared with, and what your rights are. We believe transparency is the foundation of trust.

1 What  Information We Collect 

To operate our services properly, we may collect the following types of information:

1.1 Information You Provide Directly

When you register or manage an account on l89p, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number (for payment verification)
• Password (stored in encrypted form)
• Payment information — such as your mobile number for bKash, Nagad, Rocket, or Upay (we do not store full card numbers)
• Identity verification documents (as part of the KYC process)

1.2 Automatically Collected Information

When you visit our website, our system automatically collects certain technical information:

• IP address and geographic location (at country level)
• Device type, operating system, and browser information
• Cookie and session data
• Activity logs — such as login times, game play history, and transaction records
• Referral URL (the source from which you arrived at our site)

1.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive information from our verification partners. All applicable laws and regulations are followed in such cases.

2 Purpose of  Data Use 

l89p uses your information only for legitimate and specific purposes. We process your information for the following reasons:

• Account Management: To handle registration, login, identity verification, and account security.
• Payment Processing: To complete deposits and withdrawals successfully and to maintain transaction records.
• Service Improvement: To enhance the gaming experience, add new features, and resolve technical issues.
• Customer Support: To quickly resolve your complaints or questions.
• Fraud Prevention: To detect suspicious activity and protect the security of the platform.
• Responsible Gaming: To identify patterns of excessive play and provide support to you.
• Marketing Communications: To inform you about offers, bonuses, and promotions, subject to your consent.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

3 Data  Sharing  and Disclosure

We do not sell your personal information to third parties. However, information may be shared in the following circumstances:

3.1 Service Provider Partners

We work with payment gateways (bKash, Nagad, Rocket, Upay), identity verification services, game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), and hosting services. These partners are given access only to the information necessary to perform their functions and are bound by our privacy policy.

3.2 Disclosure for Legal Reasons

If a court, regulatory body, or law enforcement authority issues a valid order or directive, we may be required to provide information under legal obligations.

3.3 Business Changes

If l89p goes through a merger, acquisition, or asset transfer, the relevant parties may gain access to our users' information. In such cases we will notify you in advance, and the protections of this privacy policy will remain in place.

4 Cookies  and Tracking Technologies

l89p uses cookies and similar technologies to improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — such as keeping your login session active. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language or display settings.
• Analytics Cookies: Used to understand how users interact with the site — helpful for improving our services.

4.2 Cookie Controls

You can block non-essential cookies by changing your browser settings. Please note that disabling cookies may affect the proper functioning of some services.

5 Data  Protection and Security

The security of your information is our top priority. l89p takes the following technical and administrative measures:

• Use of SSL/TLS encryption for all data transmissions.
• Application of industry-standard hashing algorithms for password storage.
• Server access restricted to authorized personnel only.
• Regular security audits and vulnerability assessments.
• Automatic detection of suspicious transactions or login attempts.
• Regular data protection training for staff.

However, no method on the internet is 100% secure. While we strive to ensure the highest level of protection, we cannot guarantee absolute security.

6 Data  Retention Period

We retain your information for as long as it is necessary or required to meet legal obligations.

• Active Accounts: For the entire duration the account remains open.
• Closed Accounts: After an account is closed, we may retain certain information for a specified period — for legal liability, dispute resolution, or fraud prevention purposes.
• Transaction Records: For the period required by financial regulatory requirements.

Once the retention period ends, we securely delete or anonymize the information.

7 Your  Rights

As a user of l89p, you have the following rights over your own information:

7.1 Right of Access

You have the right to know what information we hold about you. Upon a written request, we will provide you with the information.

7.2 Right to Rectification

If any of your information is inaccurate or incomplete, you can request a correction. You can update some information yourself in your account settings.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

For marketing communications, you can withdraw your consent at any time and request that promotional emails be stopped.

7.5 How to Exercise Your Rights

To exercise any of the above rights, send an email to [email protected] or log in to the site and contact us via live chat. After proper verification, we will fulfill your request as quickly as possible.

8 Protection of  Minors' Information

l89p is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account.

Despite the age verification process at registration, if you are aware of an account belonging to a minor, please contact us.

9 International Data  Transfers

Our service provider partners may be located in various countries. As a result, your information may be processed outside of Bangladesh. In such cases we ensure that:

• The receiving party maintains appropriate data protection standards.
• Contractual safeguards are in place.
• Only the necessary information is shared.

10 Policy  Changes

We may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the site. If you continue to use l89p after the changes, you will be considered to have accepted the updated policy.

The date of each revision will be noted at the top of this page.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Log in to the site for 24/7 Bengali support

Our support team is always ready to help you in Bengali.