l89p's Commitment to Responsible Gaming
A fun gaming experience is only enjoyable when it stays within control. At l89p, your safety and wellbeing are our highest priority.
What Is Responsible Gaming and Why Does It Matter?
Online gaming and betting are a great form of entertainment — but they stay that way only when you play consciously and within your means. Responsible gaming means playing for fun, not to try to recover losses. l89p believes the mental and financial wellbeing of every player comes before everything else.
Our platform gives players in Bangladesh several protection tools — such as setting deposit limits, taking a temporary break (time-out), and the option to self-exclude. Use these tools and always keep gaming a source of enjoyment.
Remember — gaming is never a reliable source of income. Every game carries the possibility of both winning and losing. If you ever feel that gaming is getting out of control, contact our support team right away.
Important Warning
Gaming addiction can become a serious problem. Only people aged 21 or above may open an account and play at l89p. Accounts belonging to underage individuals are strictly prohibited and will be closed immediately upon detection, and any deposited funds will be returned.
Our Protection Tools
For responsible gaming at l89p, you have several effective tools at your disposal — use them at any time.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly or monthly basis. This ensures you cannot spend beyond your budget. Contact support to set a limit.
Time-Out Break
If you feel you need a short rest, use the option to temporarily close your account for a set period. You can take a time-out ranging from 24 hours to several weeks.
Self-Exclusion
If you feel you need to stay away from gaming for a longer period, apply for self-exclusion. Once this option is activated, you will not be able to access your account for the set duration.
Session Time Limit
When you sit down to play for a long stretch, you may lose track of how long you have been playing. Enabling a session time limit will send you an automatic reminder after a set period.
Loss Limit
If your losses exceed a set amount, your account will automatically end the session. This tool is very effective for financial protection — activate it through support.
24/7 Bengali Support
Our skilled support team is ready to help in Bengali seven days a week, 24 hours a day. Contact us on live chat to report any problem or concern.
21+ Age Restriction
A minimum age of 21 is mandatory to register and play at l89p. Opening an account for anyone underage is strictly prohibited, and any such account will be closed immediately upon detection.
If there are minors in your household, use password protection on your device and keep your account details private. Protecting children is a responsibility we all share.
For age verification, we follow a process of verifying the national identity card or birth certificate at the time of registration. l89p reserves the right to verify any account at any time if there is any doubt.
Advice for Parents
- Use strong passwords and PIN codes on your devices
- Do not hand your device to children while you are logged in to your account
- Do not save payment information in your browser
- Enable Parental Controls on your device if needed
- Educate children about online gaming
Recognise the Warning Signs
If any of the following apply to you or someone you know, it is time to seek help:
- Repeatedly playing to try to win back lost money
- Betting more money than you can afford
- Hiding your gaming from family or friends
- Feeling restless or irritable when not playing
- Taking on debt or spending savings to fund gaming
- Wanting to stop but being unable to
- Gaming is affecting your work, studies or relationships
The Golden Rules of Healthy Gaming
Play for Entertainment
See gaming as a form of entertainment, not a way to earn money. Winning is great, losing is normal.
Set a Budget
Decide how much you are willing to spend before you start playing. Do not go beyond that limit.
Take Regular Breaks
Rather than playing for long stretches at a time, take breaks in between. It is easier to make decisions with a fresh mind.
Do Not Make Decisions Based on Emotion
Do not sit down to play when you are angry, sad or under stress. Play with a calm head.
Stop When You Hit Your Limit
Do not place more bets to try to recover losses — it only makes the situation worse.
How to Activate Protection Tools?
Activate the protection settings on your account in just a few steps.
Log In to Your Account
Log in to the main l89p site with your username and password.
Contact Us via Live Chat or Email
Let our support team know via live chat which protection feature you want — deposit limit, loss limit, time-out or self-exclusion.
Provide Details and Confirm
The support team will verify your identity, set the limit, and send you a confirmation.
Confirm the Setting Is Active
After confirmation, the protection tool will be activated on your account. Contact support again for any changes.
Need Help? We Are Here
If you suspect that gaming is getting out of control — do not face it alone. Our support team is always by your side.
Live Chat
Log in to the site and chat with us in Bengali via live chat at any time. Our trained team is ready to help 24 hours a day, 7 days a week.
Email Support
To share your concerns confidentially, email us at: [email protected] — we will respond promptly.
Self-Exclusion Request
If you want to take a complete break for a period of time, request self-exclusion via live chat or email — we will act immediately.
Enjoy l89p Safely
Enjoy responsibly — log in to l89p today or browse our games section.